Contact confirmation & nonprofit review
What does “Email and phone confirmed” mean for a user?
A contact-confirmed user has confirmed their email address and phone number through Clerk authentication. The app stores user_profiles.is_verified only when both are confirmed.
This is contact confirmation, not government ID verification. It does not prove legal identity.
What does verification mean for an organization?
A verified organization (typically a nonprofit shelter or rescue) has been reviewed and approved by platform administrators after submitting nonprofit documentation. This provides:
- A “Verified Nonprofit” badge on the organization profile
- Increased trust with buyers
- Priority in search results (future feature)
How do I get my organization verified?
If your organization is a Nonprofit (shelter), you can upload documentation (PDF) in the app:
- Create the organization as a nonprofit, then upload during the prompt (or upload later from Profile)
- The upload creates a row in
verification_requests with status pending
- Platform admins can approve/reject and update the status
What documents can I upload for nonprofit verification?
Last modified on July 26, 2026
