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Trust badges

Trust badges help you quickly understand whether a seller or member has built a consistent record of verified, reliable activity on the platform. Trust is not assigned automatically. It is earned through recent verified transactions and behavior over time.

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Where trust badges appear

You may see trust badges in a few places:

• listing pages
• seller profiles
• member profiles
• other reputation surfaces tied to a verified transaction history

The label can change depending on context:

• Trusted Seller
• Trusted Buyer
• Trusted Member

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What the badges look like

Use the icon shape and the label together:

Badge	What to look for
	Filled badge with checkmark. This is the trusted badge style used for Trusted Seller, Trusted Buyer, or Trusted Member.
	Outline badge. This is used for lower-trust states such as Earning trust or Not yet rated. Read the text label next to it for the exact status.

The filled badge is the strongest visual signal. If you see the outline badge, check the label beside it to understand whether the person is still building trust or simply does not have enough verified activity yet.

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What trust is based on

Trust is based on verified activity and recent behavior, not only on the average star rating. We look for patterns such as:

• reliable follow-through
• clear communication
• accurate listings and descriptions
• respectful transaction behavior
• consistent positive reviews or feedback over time

Recent activity matters more than old history.

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Trust statuses

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Trusted

This person or seller has consistently met trust standards through verified activity and positive follow-through.

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Earning trust

This person has enough recent activity to be evaluated, but has not yet met trust standards consistently.

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Not yet rated

There is not enough verified activity yet to evaluate trust.

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Sellers, buyers, and members

Trust can be shown in different ways depending on the profile:

• Seller trust reflects buyer reviews left about a seller
• Buyer trust reflects seller feedback left about a buyer
• Member trust can combine both directions for an individual user profile

For organizations, trust stays seller-focused. Organization profiles do not have a buyer-side reputation model.

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How reviews connect to trust

Verified reviews and feedback help shape trust over time. Examples of qualifying activity include:

• a completed purchase through the platform
• a completed cash deal confirmed with a seller’s confirmation code

To learn more about the review system, see Reviews & reputation.

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Can trust change?

Yes. Trust is dynamic.

• Positive recent activity can improve trust
• Poor follow-through or negative verified experiences can affect trust
• New members may begin as not yet rated until enough verified activity exists

The goal is to reflect what other members can reasonably expect today.