Notifications
Notifications help you keep track of messages, reviews, feedback requests, and proposal updates.
Before you start
- You need to be signed in.
- Notifications can appear in the app and by email.
- Your notification preferences control which alerts you receive.
Open notifications
Use the bell icon to open your notification center.
- Web: use the bell in the top navigation.
- iPhone / Android: use the bell in the app header.
When you have unread notifications, the bell shows a badge.
What notifications include
You may receive notifications for:
- new messages
- reviews received
- seller feedback about you as a buyer
- review requests after a purchase
- reminders to leave a review or buyer feedback
- trait or certification proposal updates
Some notifications open the related screen when you tap or click them, such as a conversation, review flow, listing, or profile.
Manage notifications
Inside the notification center, you can:
- tap or click a notification to open it
- mark all unread notifications as read
- delete one notification
- clear all notifications
- pull to refresh on iPhone or Android
Deleting or clearing notifications removes them from your notification center.
Change notification preferences
You can choose which notifications arrive by email or in the app.
- Open your profile.
- Open Edit Profile on iPhone or Android, or Manage account on web.
- Find Notification Preferences.
- Turn Email notifications on or off.
- Choose Customize notifications to change individual notification types.
Each notification type can have its own email and in-app setting.
For profile details, see Update your profile.
Email notifications
Email notifications are separate from in-app notifications. If you turn off email notifications, you can still receive in-app notifications when those are enabled.
Email links may open the related screen in the app when you have the app installed. If a link does not open where you expected, see Opening app links.
Troubleshooting
”I do not see the bell”
Confirm that you are signed in. The notification bell is shown for signed-in users.
”I tapped a notification but nothing opened”
The related item may have been deleted or you may not have permission to view it. Try refreshing the app, then open the related message, listing, profile, or review flow directly.
”I turned off email but still see notifications in the app”
Email and in-app notifications are controlled separately. Open Customize notifications and turn off the in-app setting for that notification type.Last modified on April 26, 2026