Manage published listings
Use the manage screen any time you need to update a listing that is already published. From here you can edit listing content, reduce inventory after offline sales, change status, extend active listings, and renew listings whose window has ended.
Open the manage screen
- Open the Sell tab.
- In Published, select the listing you want to update.
- Choose the action you need from the Manage section.
What you can do from this screen
- Edit Basics: update the title, description, and AI-enhanced copy
- Edit Details: update breed, age, certifications, and seller-declared traits
- Edit Photos & Documents: manage listing media and PDF documents
- Edit Pricing: update the cash and card price for existing rows (quantities are locked here)
- Cash Sale: record an offline sale, reduce the quantities that sold, and generate the buyer’s confirmation code
- Status & Duration: mark a listing sold out, reactivate it, extend it, or renew an expired listing
- View Live Listing: open the public listing page and confirm what buyers see
What stays locked after activation?
Once a listing is published, some parts of the listing are locked to keep inventory accurate.
- Active listings can only reduce inventory.
- If a listing becomes sold out, owners may restore availability only when the listing is still within its current live window and a prior sale is reversed, such as a return or a deal that fell through.
- That exception only restores availability up to the original amount. It does not allow ongoing restocking, new rows, or quantities above the original listing.
- You cannot add new inventory rows after the listing goes live.
- Category, species, and breed stay tied to the original listing.
- If you need to offer a clearly different group of animals later, create a new listing.
- If the new group is effectively the same listing, renew the sold-out or expired listing and update it before putting it back online.
If you complete a sale outside the app, open Cash Sale right away. It reduces the quantities that sold and generates the buyer’s code in one step, so buyers do not see animals that are no longer available.
Update listing status
- Use Mark as Sold Out when all animals are no longer available, including sales completed outside the app.
- Use Reactivate Listing when a listing is marked sold out but its listing window has not expired yet.
- Use Extend listing when an active listing is close to the end of its current listing window.
- Use Renew before reactivating when a listing is sold out and its listing window has already expired.
- Use Renew expired listing when the listing status is expired and you need to choose a new duration.
When every inventory row reaches 0, the listing is marked Sold Out automatically. For a step-by-step inventory guide, see Manage listing inventory.
Extend, reactivate, and renew
Use Extend when a listing is still active and you want to keep it visible after its current expiration date.
Use Reactivate Listing when the listing was marked sold out, but it should still be live.
Common examples:
- You marked the listing sold out by mistake.
- A buyer backed out and the animal is available again.
- You had a return or a deal fell through, so you want buyers to see the listing again.
Reactivation is for restoring the original listing after a failed sale while the current listing window is still active. It is not a way to keep refilling a long-running listing with new animals.
Use Renew when the listing window has already ended and you want to put the listing back online.
Common examples:
- The listing expired before you were ready to relist it.
- The listing was sold out, but time passed and the listing window ended.
- You now have availability again, but the original listing period has already run out.
Expiration reminder emails can link directly to the review step of the listing flow in manage mode. That step shows the duration, add-ons, and total due for Extend or Renew. Paid Extend and Renew checkout for published listings is rolling out separately. For how first-time listing activation is billed today, see Listing fees and activation.
For more about reminder timing and email links, see Listing expiration and renewal reminders.
Who can manage a published listing?
- Individual sellers can manage their own listings.
- Organization owners, admins, and managers can edit organization listings.
- Organization staff or members may be limited to inventory-only changes.
For more on ownership and organization roles, see Listings & Ownership.