Manage published listings
Use the manage screen any time you need to update a listing that is already published. From here you can edit listing content, reduce inventory after offline sales, change status, and renew listings whose window has ended.
Open the manage screen
- Open the Sell tab.
- In Published, select the listing you want to update.
- Choose the action you need from the Manage section.
What you can do from this screen
- Edit Basics: update the title, description, and AI-enhanced copy
- Edit Details: update breed, age, certifications, and seller-declared traits
- Edit Photos & Documents: manage listing media and PDF documents
- Manage Inventory: reduce quantity and update pricing for existing rows
- Status & Duration: mark a listing sold out, reactivate it, or renew an expired listing
- View Live Listing: open the public listing page and confirm what buyers see
What stays locked after activation?
Once a listing is published, some parts of the listing are locked to keep inventory accurate.
- Active listings can only reduce inventory.
- If a listing becomes sold out, owners may restore availability only when the listing is still within its current live window and a prior sale is reversed, such as a return or a deal that fell through.
- That exception only restores availability up to the original amount. It does not allow ongoing restocking, new rows, or quantities above the original listing.
- You cannot add new inventory rows after the listing goes live.
- Category, species, and breed stay tied to the original listing.
- If you need to offer a clearly different group of animals later, create a new listing.
- If the new group is effectively the same listing, renew the sold-out or expired listing and update it before putting it back online.
If you complete a sale outside the app, open Manage Inventory right away so buyers do not see animals that are no longer available.
Update listing status
- Use Mark as Sold Out when all animals are no longer available, including sales completed outside the app.
- Use Reactivate Listing when a listing is marked sold out but its listing window has not expired yet.
- Use Renew before reactivating when a listing is sold out and its listing window has already expired.
- Use Renew expired listing when the listing status is expired and you need to choose a new duration.
When every inventory row reaches 0, the listing is marked Sold Out automatically. For a step-by-step inventory guide, see Manage listing inventory.
Reactivate vs renew
Use Reactivate Listing when the listing was marked sold out, but it should still be live.
Common examples:
- You marked the listing sold out by mistake.
- A buyer backed out and the animal is available again.
- You had a return or a deal fell through, so you want buyers to see the listing again.
Reactivation is for restoring the original listing after a failed sale while the current listing window is still active. It is not a way to keep refilling a long-running listing with new animals.
Use Renew when the listing window has already ended and you want to put the listing back online.
Common examples:
- The listing expired before you were ready to relist it.
- The listing was sold out, but time passed and the listing window ended.
- You now have availability again, but the original listing period has already run out.
Who can manage a published listing?
- Individual sellers can manage their own listings.
- Organization owners and admins can edit organization listings.
- Organization staff or members may be limited to inventory-only changes.
For more on ownership and organization roles, see Listings & Ownership.