Welcome to The Animal Traders docs
Find practical help for buying, selling, reviews, trust, organizations, payments, and app settings. If you are not sure where to start, choose the task that matches what you are trying to do.Browse marketplace lanes
Switch All, Livestock, Pets, Adoption, and Feed to focus Browse on the right kind of listing.
Search sellers and organizations
Find a specific seller, farm, breeder, shelter, or organization and filter Browse to their listings.
Messages
Start conversations from listings, manage unread messages, and use message actions.
Notifications
Manage email, in-app, and push notifications from Profile → Preferences.
Update your profile
Change your name and avatar, and find Account, Selling, and Preferences settings.
Help & Support
Message Animal Traders Support, report a problem, or open these help articles from Profile.
Popular docs
These pages cover the areas members tend to need most often.Reviews & reputation
Learn when reviews unlock, how buyer feedback works, and where reputation appears.
Trust badges
Understand Trusted, Earning trust, and Not yet rated badges across sellers, buyers, and members.
Cash purchase confirmation
Use confirmation codes to verify cash deals, unlock reviews, and keep transaction history accurate.
Opening app links
Fix links from email, push notifications, messages, listings, and review reminders.
Selling and listing help
Use these when you are creating, publishing, editing, or promoting listings.Quick vs complete listings
Choose the right listing form when you start the create-listing wizard.
Listing fees, Extend, and Renew
Understand Step 5 checkout, listing fees, free credits, paid extensions, and renewal.
Manage published listings
Open a live listing from Sell, edit details, update status, and manage listing actions.
Manage listing inventory
Learn how inventory changes after cash sales, pricing edits, and restocking.
Listing photos and videos
See what media sellers can upload, what gets blocked, and how to avoid file issues.
Payments and buyer checkout
Payments on The Animal Traders are designed so buyers pay sellers directly through Stripe for card purchases.Buying with card at checkout
Walk through quantity selection, delivery, coupons, and secure card payment.
Card payouts and Stripe Direct
Understand connected Stripe accounts, direct charges, fees, onboarding, and payouts.
Sales tax responsibility
Learn why sellers are responsible for their own sales tax under the Stripe Direct model.
Referrals and listing credits
Share referral codes, accept a friend’s code, and understand when credits are earned.
Trust, safety, and account setup
AI review summaries
Learn how AI summaries work, why a summary might be missing, and how to read one.
Verification
Understand user and organization verification, including nonprofit document review.
Moderation & Family Safety
Learn what we moderate, how reporting works, and what happens when content is flagged.
Organizations
Create and manage organizations for shelters, farms, breeders, and team selling.
What’s new
Read the changelog
See recent updates for Settings tabs, Browse lanes, Help & Support, trust evaluation, listing fees, checkout, and notifications.