> ## Documentation Index
> Fetch the complete documentation index at: https://docs.theanimaltraders.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update your profile

> Change your name and avatar on iPhone, Android, and web

# Update your profile

You can update the name and avatar shown on your account, but the steps are different on native and web.

## Before you start

* You need to be signed in.
* You can update your name on iPhone, Android, and web.
* You can add, replace, or remove your avatar on iPhone, Android, and web.
* On web, profile updates happen in the **Manage account** popup.

## iPhone / Android

### Open Edit Profile

1. Tap your avatar.
2. Tap **Edit Profile**.

### Update your name

1. Enter your **First Name** and **Last Name**.
2. Tap **Save Changes**.

### Change your photo

1. Tap **Change Photo**.
2. Allow photo library access if prompted.
3. Choose an image and crop it.

The photo uploads right away. You do not need to tap **Save Changes** for the avatar change.

### Remove your photo

1. Tap **Remove**.
2. Confirm that you want to remove the photo.

After removal, your avatar falls back to the default image or your initials.

## Web

### Open Manage account

1. Click your avatar in the app.
2. Choose **Manage account**.
3. In the popup, open the **Profile** section.
4. Choose **Update profile**.

### Update your name and avatar

In **Update profile**, you can:

* add or replace your avatar with **Upload**
* remove your current avatar with **Remove**
* edit your **First name** and **Last name**
* click **Save** to keep your changes

## Settings tabs

Your **Profile** screen is organized into three tabs:

| Tab             | What you will find                                                                                                                        |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| **Account**     | Purchases (confirm cash), referrals, Help & Support, sign out, and (on iPhone / Android) security options such as biometrics and passkeys |
| **Selling**     | Individual seller toggle, organizations, pickup location, and seller feedback links                                                       |
| **Preferences** | Notification Preferences                                                                                                                  |

## Notification preferences

Notification settings live on the **Preferences** tab — not inside Edit Profile or Manage account.

1. Open **Profile**.
2. Open the **Preferences** tab.
3. Use **Notification Preferences** to:
   * turn email notifications on or off
   * open **Customize notifications**
   * choose email or **In-app & push** alerts for each notification type

Notification types include messages, reviews received, seller feedback about you as a buyer, review requests, review reminders, buyer feedback reminders, proposal updates, and listing expiration reminders. Some system reminders may be sent using default account notification settings even when they do not appear as a separate row in **Customize notifications**.

On iPhone and Android, the **In-app & push** setting also controls whether that notification type can send push notifications to your device.

For more details, see [Notifications](/help/notifications).

## Native and web differences

* **iPhone / Android**: profile editing happens in the app's **Edit Profile** screen.
* **Web**: profile editing happens in the **Manage account** popup under **Profile** > **Update profile**.
* **iPhone / Android**: avatar upload may ask for photo library permission on your device.
* **Web**: avatar upload happens in the browser popup and uses **Upload**, **Remove**, and **Save** controls.
* **iPhone / Android and web**: notification preferences are on **Profile** → **Preferences**.

## Troubleshooting

### "The app won't let me pick a photo"

The app needs photo library permission before it can upload an avatar.

* **iPhone**: open Settings and allow photo library access for the app.
* **Android**: open Settings and allow photo or media access for the app.

Then return to the app and try **Change Photo** again.

### "I don't see Update profile on web"

Start from your avatar menu, choose **Manage account**, then open **Profile** and select **Update profile**.

### "My old name is still showing"

Try refreshing the app or opening your profile again after saving.

### "I opened notification settings from an email"

Some emails open **Profile** on the **Preferences** tab with **Customize notifications** already open. Change the settings you want, then close the sheet.